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Assistant Town Manager

Description :

Title: Assistant General Manager
Department: Office of General Manager
Status: FLSA Exempt, 40 hours per week, non-union position
Salary: Grade M20, $2,783.49 - $3,041.74 paid weekly (salary range exceeds hiring range), Excellent
Benefits
A 5% stipend will be added for applicants with a master’s degree in a related field.

General Summary: The purpose of this position is to perform highly responsible administrative work in assisting the General Manager in planning, coordinating, and administering town services and operations; all other related work as required. 

Essential Job Functions:*

Assists the General Manager in planning town services and operations.  Analyzes public service needs and changes in state and federal laws, regulations, and programs impacting the Town.  Recommends new and modified town programs and services.  Makes recommendations to the General Manager regarding the development of long-and short-range plans, objectives and priorities. 

Acts as liaison between the General Manager and designated town boards, committees, and departments.  Assists the General Manager in staffing a variety of policy setting and advisory town boards, commissions, and committees, and directly staffs several committees; prepares background materials, attends and facilitates board and committee deliberations; and makes presentations and recommendations consistent with General Manager’s guidelines.  Facilitates the communication channels within the Town.

Supervises and provides administrative direction to the General Manager’s office staff.  Participates in staff selection, evaluation, and discipline in accordance with town and department policies and procedures.  Provides training, daily direction and counseling as required.

Serves as the Town’s insurance risk manager for property and liability insurance.  Works with insurers, consultants, legal counsel, and town staff to ensure that the Town’s risk is well managed.

Manages the Town’s health insurance program.  Analyzes reports, makes recommendations, resolves problems, suggests changes, etc.

Manages the Town’s worker’s compensation program.

Provides administrative and technical support and recommendations to the General Manager and department heads on operational, practical, supervisory, fiscal, management, and planning issues.

Assists in preparing various town budgets.  Meets with department heads.

In the absence of the General Manager, attends Board of Selectmen meetings and represents the General Manager in conducting business. 

Writes bid specifications.

Provides staff support to various committees, studying and making recommendations on a variety of subjects.  Attends meetings of standing and ad hoc committees as appropriate, including but not limited to, Board of Selectmen, Conservation Commission, Planning and Zoning Board, Finance Committee, Board of Health, and others.

Serves as the Town’s MWRA Advisory Board Representative.  Attends meetings.  Serves on committees.

Responds to oral and written inquiries, requests for assistance, and complaints.  Resolves complaints or refers citizens to appropriate departments and staff members.  Meets and deals with the public on a regular basis.

Assists the General Manager with water and sewer rates.

Serves in liaison capacity between the General Manager’s Office and other town departments.

Participates in collective bargaining sessions; in the absence of the General Manager, may serve as lead negotiator in union negotiating sessions.

Exercises limited approval authority relative to Town expenditures, contracts, and purchases.

Performs similar or related work as required.

Minimum Requirements:

Education, Training, and Experience:

Bachelor’s degree in public administration or related field; Master’s degree highly desired; More than five years’ experience in municipal management; or any equivalent combination of education and experience.

Knowledge, Ability, and Skill:

Knowledge:

Comprehensive knowledge of the functions of municipal government.  Working knowledge of business administration, practices, general office procedures, and local, state, and federal laws. 

Ability:

Ability to prepare annual budgets.  Ability to plan, organize and direct the preparation of reports, analyze problems, and formulate recommendations.  Ability to speak and write effectively.  Ability to establish and maintain effective working relationships with town employees, board/committee members, officials and the general public.  Ability to recognize town-wide priorities and work cooperatively to support their accomplishment.  Ability to conceptualize and operationalize division, department, and town-wide goals and objectives.  Ability to analyze complex issues and to develop relevant and realistic plans, programs and recommendations.  Ability to prioritize multiple tasks and deal effectively with interruptions, often under considerable time pressure.

Skill: Mediation, conflict resolution, and leadership skills.  Excellent customer service skills.  Good analytical and budgetary skills.  Skill in the use of the above mentioned equipment.

Special Requirement:

Possession of a valid motor vehicle operator’s license.

*This posting is not meant to be inclusive of all job duties or qualification requirements. Complete job description is available by emailing the contact below.

Contact :

Interested Town of Norwood employee candidates, meeting the qualifications and expectations as noted above, should submit a cover letter and resume to the email address listed below no later than Friday, May 21, 2021, at 4:00PM. 
Please reference Requisition #2021-031 on all materials:
Molly Kean
Human Resources Director
jobs@norwoodma.gov

Deadline for Applying : May 21, 2021